Contact Us
Address
7 Bell Yard,
Strand,
London,
WC2A 2JR,
United Kingdom
Contact
24/7 Customer Service:
0800 1383 685
Text Message Only:
Whatsapp Business: +44(0)7902587523
Opening Hours
Mon - Fri
8:00 am – 23:00 pm
Saturday
8:00 am – 23:00 pm
Sunday
8:00 am – 23:00 pm
Email:
General:
Customer Service:
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Overcome the Unbeatable Strategies
Mental health crisis helplines
UK:
If you're in crisis and need to talk right now, there are many helplines staffed by trained people ready to listen. They won't judge you, and could help you make sense of what you're feeling.
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Samaritans. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
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SANEline. If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
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National Suicide Prevention Helpline UK. Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm–3:30am every day).
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Campaign Against Living Miserably (CALM). You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.
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Shout. If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.
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The Mix. If you're under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.
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Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.
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Nightline. If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.
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Switchboard. If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.
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C.A.L.L. If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text 'help' followed by a question to 81066.
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Helplines Partnership. For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind's Infoline can also help you find services that can support you. If you're outside the UK, the Befrienders Worldwide website has a tool to search by country for emotional support helplines around the world.
The International Association for Suicide Prevention has a list of global agencies that may also be able to provide immediate support.
In the UK and Ireland:
The Samaritans are open 24 hours a day. Call 116 123 or email jo@samaritans.org
The Campaign Against Living Miserably (Calm) offers support to men. Call 0800 58 58 58 between 17:00 and 00:00 every day or visit their webchat page here.
In the US:
If you are in crisis, please call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) or contact the Crisis Text Line by texting TALK to 741741.
In Australia:
Call Lifeline on 13 11 14 or chat online, nightly seven days a week.
In Canada:
If you are in crisis, call 1-833-456-4566 (4357) or text 45645. For more information about suicide prevention, visit Centre for suicide prevention.
Other countries:
Please check local information.
Asking for help is strength, not weakness. Many people and organisations are willing and ready to help and support you.